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Terms & Conditions

Welcome to The Picture Frame Company website. The Picture Frame Company and its associates provide services to you subject to the following terms and conditions. If you visit or shop within this website, you accept these Terms & Conditions. Please read them carefully.


To understand The Picture Frame Company’s practices surrounding the privacy and protection of your personal information, please review our Privacy Policy which also governs your experience on our website.

Electronic Communications

When you visit The Picture Frame Company website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of The Picture Frame Company or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of The Picture Frame Company, with copyright authorship for this collection by The Picture Frame Company, and protected by international copyright laws.


The Picture Frame Company’s trademarks and trade dress may not be used in connection with any product or service that is not The Picture Frame Company’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits The Picture Frame Company. All other trademarks not owned by The Picture Frame Company or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by The Picture Frame Company or its subsidiaries.

Links to and from other Websites

We welcome links to our website. You may establish a link to the website, provided that the link does not state or imply that we sponsor or endorse any other website or entity. This permission to link to our website does not permit you to use any of our content on any other website. We may link to other websites as a convenience to our users, but this does not mean that we endorse any of those websites or their content. We do not sell, advertise, or promote any particular products that may be offered through those websites, and we are not responsible for the content or the privacy practices of those other websites. You access and use those websites solely at your own risk.

License and Site Access

The Picture Frame Company grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of The Picture Frame Company. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of The Picture Frame Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of The Picture Frame Company and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing The Picture Frame Company’s name or trademarks without the express written consent of The Picture Frame Company. Any unauthorized use terminates the permission or license granted by The Picture Frame Company. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of The Picture Frame Company so long as the link does not portray The Picture Frame Company, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any The Picture Frame Company logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Membership Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under the age of 18, you may use our website only with involvement of a parent or guardian. The Picture Frame Company and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

Reviews, Comments, Emails, and Other Content

Visitors may send emails and post reviews, comments, questions, suggestions, ideas, and other information so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. The Picture Frame Company reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant The Picture Frame Company and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant The Picture Frame Company and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate:that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify The Picture Frame Company or its associates for all claims resulting from content you supply. The Picture Frame Company has the right but not the obligation to monitor and edit or remove any activity or content. The Picture Frame Company takes no responsibility and assumes no liability for any content posted by you or any third party.

Risk of Loss

All items purchased from The Picture Frame Company are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions

The Picture Frame Company and its associates attempt to be as accurate as possible. However, The Picture Frame Company does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by The Picture Frame Company itself is not as described, your sole remedy is to return it in unused condition.

Disclaimer of Warranties and Limitation of Liability

This site is provided by The Picture Frame Company on an “as is” and “as available” basis. The Picture Frame Company makes no representations or warranties of any kind, express of implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, The Picture Frame Company disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. The Picture Frame Company does not warrant that this site, its servers, or e-mail sent from The Picture Frame Company are free of viruses or other harmful components. The Picture Frame Company will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Applicable Law

By visiting The Picture Frame Company, you agree that the laws of the State of Michigan, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and The Picture Frame Company or its associates.


Any dispute relating in any way to your visit to The Picture Frame Company or to products you purchase through The Picture Frame Company shall be submitted to confidential arbitration in the state of Michigan, except that, to the extent you have in any manner violated or threatened to violate The Picture Frame Company’s intellectual property rights, The Picture Frame Company may seek injunctive or other appropriate relief in any state or federal court in the state of Michigan, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site Policies, Modification, and Severability

Please review our other policies, such as our Shipping Policy, Returns Policy, and Privacy Policy as posted on this website. These policies also govern your visit to The Picture Frame Company. We reserve the right to make changes to our site, policies, and these Terms & Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.


Questions regarding our Terms & Conditions, Policies, or other related questions can be directed to our support staff by clicking on the "Contact Us" link at the bottom of this page. Or you can email us at: info@thepictureframecompany.com.

Changes to this Agreement

We reserve the right to modify this Agreement at any time without notice, and you agree to be bound by such changes as soon as a new Agreement is posted to the website. We also reserve the right to deny your access to the website if we believe, at our sole discretion, that you have violated this Agreement, any applicable law, or the rights of any third party.

Limited Warranty and Returns Policy

We want you to be satisfied with your purchase, and we warrant that, for a period of 30 days, the products you purchase from the website will be free from defects in materials and workmanship. If you are not happy with your purchase, call our customer service line to obtain a return authorization, and then simply return your merchandise with this authorization number for an exchange or a refund of your purchase price (excluding shipping and handling). For more information, please review our Returns Policy.